How Much Does Luma Health Cost And Reviews

Luma Health

LUMA Health goal is to help our members live longer, healthier lives by providing them with the resources they need.

Health insurance options are pretty basic.

Serve a wide range of customers.

Individuals and organizations of all sizes may benefit from our selection of straightforward and cost-effective insurance solutions.

Assistance with prevention

The primary cause of increased premiums is the exponential rise in medical expenses. We can ease the cost of increased premiums on our members by encouraging them to take preventative measures.

Improve your health proactively.

Your life should be lived to the utmost, with fewer restrictions. Just like that, LUMA lets you do it. Because we care about your well-being, we take proactive measures to promote your health.

Effortless Health Insurance Experience

Our goal at LUMA is to make health insurance understandable and straightforward by constantly adopting new ideas.

I’m always willing to help.

Members of LUMA may make use of these benefits.

Health insurance options that cover everything

LUMA offers a wide choice of health insurance products for individuals and small businesses, all backed by a lifetime renewal guarantee.

If you have any questions or concerns about our policies, please don’t hesitate to contact us. Customers are always the most important thing to us.

Individuals, families, and small and medium-sized businesses may all reach out to our helpful staff by phone and ask any questions they may have.

Health and welfare benefits for employees

We know that obtaining group insurance is a significant choice. Because you’re making a significant financial commitment to your business and your workers, it’s critical that you fully understand their advantages and can tailor your plans to meet your specific requirements.

All of this and more are available to you at LUMA. The quality of our customers varies from tiny businesses to Fortune 500 enterprises, and we design our services to meet their individual needs.

Even if you have employees in various countries, we can provide coverage for them.

From the time you set up your strategy until the end, our professionals are there for you. Our professional account managers are ready to meet with you and your workers at your request to ensure that your questions and concerns are addressed.

Your program’s use is revealed via detailed data as soon as your strategy is implemented.

Review it with our employee benefits specialists so that you can acquire the best available group coverage at the lowest possible price if needed.

Free advice and assistance

On-demand, our in-house physicians may evaluate your situation, provide information and assistance, and, if necessary, recommend seeking a second opinion from appropriate experts.

In addition, since your health is a top concern to us, we provide suggestions for the finest inpatient and outpatient medical facilities.

Leading medical clinics do not need any advance fees.

Having to pay for all of your medical expenditures up front may be a stressful experience. On top of all the added costs and hassle, you may have to deal with endless back and forth with your insurance company to get the coverage you need.

Our members may rest confident that they will get prompt and courteous care when they visit a medical institution in our carefully curated preferred network.

Try to find a medical facility that accepts out-of-network and in-network insurance for payment. Please get in touch with our customer service team to learn whether a medical institution you’re interested in is part of our network but isn’t listed.

From the time you set up your strategy until the end, our professionals are there for you. Our professional account managers are ready to meet with you and your workers at your request to ensure that your questions and concerns are addressed.

Your program’s use is revealed via detailed data as soon as your strategy is implemented. Review it with our employee benefits specialists so that you can acquire the best available group coverage at the lowest possible price if needed.

Policy and claim administration made simple.

It’s never been simpler to keep track of your goals. You may file claims from your smartphone using LUMA’s safe online service site and mobile application.

In addition, if you’ve ever had the anxiety of missing your insurance card, our mobile app virtual card assures you that it’s with you at every doctor’s appointment.

24/7 international emergency assistance in several languages

We’re fluent in your native tongue. Whether you speak French, German, Thai, Burmese, Vietnamese, or any other language as your first language, we want to get to know you and meet your expectations. LUMA’s local, experienced multicultural employees will provide you with multi-language assistance.

The experimentation you can rely on

All of LUMA’s insurance products are backed by well-known worldwide insurance companies. You’ll never have to be concerned about the long-term viability of your insurance coverage when you work with LUMA.

On ISO 27001-compliant facilities, LUMA’s core IT infrastructure provides holistic and complete data security and protection.

The IT services and applications of third-party businesses are also upgraded and tested to meet strict security and resilience standards.

LUMA aims to achieve IT Operation excellence in cyber defense so that it can effectively plan, defend, identify, and react to cybersecurity threats.

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Luma Health reviews

With Luma Health, I’ve had a fantastic experience. Our no-show percentage has dropped significantly as a result of Luma.

We’ve used reminders to ensure that everyone is on time and prepared for their appointments. Last-minute cancellations are the exception rather than the rule.

A feature called the “waitlist” in Luma is a godsend! As a result of the high demand for our doctors’ services, their calendars are constantly busy, and patients are delighted with the convenience of being seen sooner than expected.

Patients can now connect with our Google and social media sites thanks to the support of Luma. We are grateful for the positive feedback our patients leave about their experiences with us.

We care about every one of our patients, and it warms our hearts to learn why they keep returning to our office.

 

Pros

Choosing a favorite is difficult! Luma’s comprehensive patient engagement platform includes HIPAA-compliant messaging, bespoke reminders and recall messages, feedback/social media reviews, and online scheduling.

Patients and doctors alike appreciate Luma’s appointment reminders. To provide patients who are going in for certain treatments specific information on how to prepare for their appointments, we may tailor when and how frequently they go out and vary the script for each appointment type.

The team at Luma Health has dramatically improved Luma Health’s new online scheduling tool. It’s wonderful. To make an appointment, patients can fill out any relevant information, such as their visit’s purpose, insurance information, phone number or location changes, and so on.

What I like most about Luma is its openness to consumer feedback and its readiness to make changes to meet its requirements better.

We’ve been with Luma for two years, and in that time, they’ve developed so many features in response to consumer requests.

If you submit a modification request or recommendation, it will be included in the next month’s Product Updates. Thank you for taking the time to hear what your customers say and act on it.

With EHRs and other medical software, this is quite unusual.

Cons

Luma’s customer service is outstanding, and I have nothing but praise for it. However, contacting Luma for assistance is difficult since the only available methods are email and support tickets.

Because we’re on the east coast, responses to my queries sometimes arrive after I’ve already left for the day, requiring me to wait until the following day to handle them.

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Choosing Luma Health for a variety of reasons

Solution Reach’s sales representative was too aggressive, in my opinion. It seems more concerned with making a sale than showing and explaining its goods.

I remember that the program was pricey, and there was no possibility of paying for more capabilities. It was a no-brainer that it wouldn’t work out.

Reasons why Luma Health was chosen

Working with TeleVox was a pain in the neck. Our EHR program was burdened by the fact that we had to manually modify the statuses of all of our appointments every day when we used this system solely for appointment reminders, and it didn’t save us much time.

Luma Health is an entirely distinct species, and a computer program carries out this procedure. In addition to reminders, Luma provided our firm with many other functional capabilities.

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