Health e-Messaging is the services of student health

About Health e-Messaging

Staff at Student Health and Counseling Services Health e-Messaging may be reached in a variety of ways. If you’re looking for ways to simplify your interactions with your medical and mental health physicians and SHCS employees, Health e-essaging is the solution for you. A private and anonymous option to communicate about non-urgent health and mental health issues is available here.

Using Health-e-Message, you can:

  • Keep in touch with your healthcare practitioner after your appointment.
  • Set up COVID-19 testing as soon as possible.
  • Inquire about sexual health treatments like:
    • Testing for STIs and HIV
    • PrEP (pre-exposure prophylaxis) appointments
    • Planned Parenthood
    • Detection of cervical cancer (i.e., Pap test)
  • Ask your doctor or pharmacist for a prescription refill.
  • Fill out the online form regarding your medical history.
  • Take the time to fill out the pre-visit surveys
  • The ability to see and modify your upcoming appointments
  • Find out the results of your tests
  • Immunization records may be seen and printed.
  • Find out whether there are any health requirements for admission, such as testing positive for hepatitis B
  • Inquire about the insurance recommendation you received
  • Get your medical records released so that they may be used by another healthcare practitioner.
  • Billing statements may be viewed and printed online.
  • Look through past appointments’ records to see what the doctor wrote (on or after July 1, 2021)

You may contact our office at any time via the Health e-Messaging service.As long as you have your UC Davis login and Kerberos password, you’ll be able to interact with us from anywhere. You’ll be able to better manage your health care by eliminating unnecessary trips to the doctor’s office.

Protection of Personal Information and Confidentiality

With your HeM password and username, anybody with these credentials may access additional information about you, including your appointments, test results, and communication with providers. They also have access to the records of previous appointments with your doctor. Keeping your health information private and secure is easy if you consult our article on Doing So in the Healthcare Setting.

Changes to Pronouns and Names

You are deserving of respect and decency. Your Health-e-Messaging profile may be updated by following our instructions.

How to Schedule a Health E-Messaging Appointment

What You’ll Find Here

  • Appointments for Telehealth Services
  • Appointments Made in Person
  • Non-appointment-based services
  • As you prepare for your appointment, here are some helpful tips:
  • Select the Appointment Type That’s Right for You

Appointments for Telehealth Care

We now have complete telehealth appointments available! It doesn’t matter where you are in the world; we’ll still be able to help. We are able to provide the following:

  • Addressing the most frequent types of health issues
  • Orders for lab tests and prescriptions
  • As well as referrals to specialists in the region
  • Appointments with gynecologists
  • See our current list of in-person and virtual assistants for the most up-to-date data.

Go to Health e-Messenger and choose “Appointments” from the drop-down menu at Medical services at the Student Health Center are subject to additional expenses. CAPS and UCSC Psychiatry are exempt from these rules. To learn more about arranging a mental health appointment, visit the CAPS website.

  • UC SHIP: naught
  • $40 to $75 for CruzCare
  • The cost of private health insurance ranges from $66 to 155.

Appointments Made in Person

Make An Appointment Over The Phone: Most in-person appointments, including those for the same day, must be planned by calling 831-459-500. CAPS is the place to go for help with mental health issues. We welcome visitors from different UCs! 

To begin, please contact us.

On the Internet: 

The following in-person consultations are available for scheduling online via Health e-Messenger (

Appointments for COVID-19 testing

  • Appointments for the COVID-19 Vaccination (when vaccine supply is available)
  • Ophthalmology examinations of the eyes
  • Inoculations That Are Necessary (measles, mumps, etc.)
  • Incoming students from different colleges and universities 

Is it true that you live in Santa Cruz yet are a student at another UC campus? Many of our onsite services are available to you. If you’d like to set up an in-person appointment, email Student Health Services are available to all presently enrolled undergraduate and graduate students. 

For various non-acute diseases, preventative care, and chronic medical issues, students without UC SHIP may be sent to their off-campus doctors.

Services Without Appointment Necessary

For these services, there is no need to make an appointment:

  • Students who already know what kind of birth control method they like may take use of this internet resource. 
  • Schedule an appointment or a telemedicine appointment if you have questions or concerns (see above). 
  • Check out SHOP or the Pharmacy if you’re looking for condoms.
  • No appointment necessary if you don’t have any symptoms of a sexually transmitted illness.
  • optometrist hours of operation

Make sure you know what to expect from your appointment

Learn what you need to do ahead of time, how to check in, and what to anticipate when you arrive for your visit.

Select the Appointment Type That’s Right for You

Make an appointment for routine medical treatment. Non-urgent concerns should be handled by scheduling an appointment (telehealth or in-person) rather than rushing to the emergency room. Annual checkups, continuous treatment, eye tests, and assistance with digestive difficulties are all examples of regular care.

Care Provided the Very Next Day

If you’re in need of immediate medical attention and can’t wait until the next business day to see a doctor, the Same Day Clinic may help. 

Some examples include sports injuries, rashes, and urinary tract infections.

It’s always possible:

  • If you’re unsure about what to do, try:
  • The free 24-hour nurse advice line at 831-459-2591

For further information, see: You may use your mobile device to see a healthcare physician online and from any location. Excellent for treating mild ailments such as the flu, allergies, headaches, and fevers, among others.

Emergency: Dial 9-1-1! Don’t put off calling for aid in the event of a life-threatening situation!  Immediately dial 911. 

There are no emergency services available at the Student Health Center. A major injury, a suicidal individual, someone who can’t breathe, or an unresponsive person are all examples of emergencies. To assist those who have been a victim of sexual assault or domestic violence:

If you are in need of medical, mental health, or police assistance, a confidential CARE Advocate may assist you. 

Use the phone number or email to get in touch with the care team. CAPS is an organization that provides mental health services. If you’re experiencing a mental health crisis or are in need of therapy, counseling, psychiatric assistance, drug and alcohol counseling, or any of the aforementioned, call CAPS at (831) 459-2628.  The Cove and SHOP are two other resources for help with abstinence-based treatment and recovery. 

Free personal wellness coaching is available at SHOP.

Health e-Messaging

Treatment at Other UC Health Facilities

If you’re planning a trip to California, the UC Student Health Services clinics provide a convenient option for basic medical treatment. 

There’s one on every UC campus. 

However, you should first check out their website to see what services they provide. 

Services and hours may be affected by COVID-19.

There is no need to make a reference to this topic. In certain cases, you may be required to pay in advance and obtain reimbursement for any services you receive. 

While visiting another campus, they will be treated as a member of their own UC SHIPS (excluding UC Berkeley). 

If you have any concerns, contact the health insurance office at each UC campus. See the list of UC Student Health Centers in the Campus Links section of this page for further information on where to begin. 

Make an appointment by contacting them.

Take charge of your health with this self-help information!

If you want to learn more about health issues or how to take care of yourself, stop by the Health Center’s Health and Illness Information Library, the CAPS Self-Help Library, SHOP, or CARE. 

Consider how to cope with a cold, sleep problems, a busy day, queries about contraception, or how to assist a victim of a sexual assault.

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