How to Make An Appointment At Dignity Health Urgent Care?

Dignity Health Urgent Care

As a not-for-profit public benefit company, Dignity Health urgent care (previously Catholic Healthcare West) runs hospitals and auxiliary care facilities in three states from its headquarters in Los Angeles.

Dignity Health is California’s most extensive not-for-profit hospital system and the nation’s fifth largest.

It was in February 2019 when Dignity Health became CommonSpirit Health when it joined with Catholic Health Initiatives.

Arizona’s Dignity Health Urgent Care Service Area is home to five outstanding medical facilities: St. Joseph’s Hospital and Medical Center, Chandler Regional Medical Center, Mercy Gilbert Medical Center, St. Joseph’s Westgate Medical Center, and Arizona General Hospital.

All of these facilities are part of the Dignity Health urgent care system.

Dignity Health has tens of thousands of people working to provide you with the best possible medical care while simultaneously planning for the future.

The state of Arizona takes excellent satisfaction in its ability to keep its citizens happy, healthy, and whole via collaborative efforts, technological advancement, and a solid commitment to social justice.

Medicine is what we’re passionate about here at Dignity Health Arizona, and compassion is what we pledge. Our first goal is to make sure you’re happy.

Dignity Health urgent care Headquarters

The China Basin Landing building in San Francisco serves as the company’s headquarters.


It was created in 1986 when the Sisters of Mercy Burlingame Regional Community and the Sisters of Mercy Auburn Regional Community combined their health care missions into one organization.

41,000 California Public Employees Retirement System members are covered by an Accountable Care Organization (ACO) founded by Dignity Health, Blue Shield, and Hill Physicians Medical Group in 2010. (CalPERS).

Until 2012, the corporation was a Roman Catholic Church-affiliated organization. When the corporate governance structure of the corporation was modified in 2012 to remove the Catholic Church from its ownership, the organization’s name was changed to Dignity Health.

The Dignity Health Arizona General Hospital in Laveen, Arizona, was created by a partnership between Adeptus Health and Dignity Health.

The Vatican blessed the merger of Dignity Health and CHI in 2018. On February 1, 2019, the union was finalized, under the new name of CommonSpirit Health, becoming the second-largest nonprofit hospital group in the United States.

The San Francisco Giants have chosen Dignity Health as their official healthcare provider.

Dignity Health Urgent Care appointment

Make an Appointment

Dignity Health Urgent Care Medical Records

Requests For Medical Record

Our Health Information Management (HIM) Department is responsible for keeping track of our patient’s medical data.

An individual patient’s medical history and progress are documented in a medical record that is accessible to all members of the healthcare team, including the patient’s physician.

Requests for a copy of a patient’s medical records must be submitted in writing using the forms provided below.

We ask that you please print out and complete the relevant form and bring it in person to the HIM department at the hospital where you had your treatment.

A picture ID, signature, or relevant questions will all be used by HIM to confirm your identity. We do this to ensure that your personal information is safe and secure. The business is open from 8 a.m. to 4:30 p.m., Monday through Friday.

To meet your deadline, we have 30 days to get back to you with a response and provide your records. To get in touch with HIM, use the following phone number:

  • Service Area for Dignity Health in Greater Sacramento
  • Attention: Medical Records/Health Information Management
  • Address: 10540 White Rock Rd., #150
  • California 95670 Rancho Cordova
  • Phone number: (916) 854-2000

Dignity Health Urgent Care

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Dignity Health Medical records phone number

Please contact (916) 363-4040 if you have any queries about the release of medical information. To get in touch with a legal/subpoena associate, dial “0” and “1.”

The following phone numbers may be used to get information about medical records, imaging, and billing at the hospital:

  • Phone for Medical Records: (916) 854-2000
  • Films and Medical Imaging:(916) 434-7676 
  • for billing records: Call (916) 379-2804 

How to Request Records

Patient Request:

Use the Patient Access form to obtain your records.

Download the form

Please use the Authorization of Use and Disclosure form if you need to send records to a third party, such as a lawyer.

Download the form

To get your Behavioral Health Record, please fill out the following form::

Download the form

  • The Authorization form must be printed, completed, and signed.
  • Could you send it to 916-366-3662 via fax?
  • You may fax or email the completed ROI forms to

Patients Should Know This Important Information

  • Patients may get a copy of their most current medical records by email. The ROI department may provide an email with a copy of recent records (within the previous two years).
  • The particular acknowledgment area must be checked and signed to obtain or authorize the following information. This includes AIDS/HIV, substance addiction therapy, and fertility treatment.
  • The Behavioral Health ROI permission form must be signed and returned with your request for a copy of your Behavioral Health record.
  • To obtain your medical records electronically, you must choose the option to receive them using Axway MailGate SC, Dignity Health’s secure email service. To access your medical data, you’ll be asked to establish a password and log in to your account. Please call our support center at (888) 307-0222 if you need assistance setting up a password.
  • For more than 20 paper pages, the Dignity Health Medical Foundation charges patients $15.00; for a flash drive, the fee is $10; and for a legally enforceable paper record, the price is $15.00. To avoid fraud, we only take checks as payment.
  • Recent records (within the previous two years) that are forwarded to you or your healthcare practitioner to ensure continuity of care are free.
  • Please describe the period for which you want the reports, as well as the specific words that you require.
  • On your ROI request, provide the names and locations of your service providers.
  • A patient’s medical records are given to a new doctor for the last two years unless otherwise specified.
  • The processing time for your request is 15 calendar days.
  • 10995 Gold Center Drive, Suite 290, 2nd Floor, Rancho Cordova, CA 95670, is where we’ll meet patients for pick-up. When you pick up your items, you’ll need to provide a valid picture ID.
  • This form may request a correction or amendment if you notice a mistake that needs to be addressed. Submitting a copy of each page in question and a completed form is essential. If your case is tough, you may have to wait an extra 30 days to obtain a written response.

Download the form

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